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Tips for reaching out to global tech press

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A few months back my colleague Junya posted an article (on our Japanese site) about the typical questions that he usually asks entrepreneurs during interviews. So after I recently presented on a similar topic last weekend at a local iOS meet-up here in Tokyo, I thought perhaps I’d share some of the main points here – for Japanese startups and entrepreneurs especially. All my slides can be found here, if you’d like to read the extended version [1]. When it comes to covering technology companies and startups here in Japan, I’m always very surprised (and somewhat disappointed) that Japanese startups don’t reach out to me more often [2]. I usually tell companies not to hesitate in contacting me, even if it’s for just a small update. Even though I might not write about it, I’d still like to know what you’re doing and how you’re doing. For app developers in particular, such updates could be: Your initial app launch A new version with new features, new localization Download milestones A notable partnership A round of fundraising The question that I usually ask myself when deciding whether or not to share a story with readers is “Is this remarkable?” If I’m…

Some rights reserved by smiling_da_vinci
Some rights reserved by smiling_da_vinci

A few months back my colleague Junya posted an article (on our Japanese site) about the typical questions that he usually asks entrepreneurs during interviews. So after I recently presented on a similar topic last weekend at a local iOS meet-up here in Tokyo, I thought perhaps I’d share some of the main points here – for Japanese startups and entrepreneurs especially. All my slides can be found here, if you’d like to read the extended version [1].

When it comes to covering technology companies and startups here in Japan, I’m always very surprised (and somewhat disappointed) that Japanese startups don’t reach out to me more often [2]. I usually tell companies not to hesitate in contacting me, even if it’s for just a small update. Even though I might not write about it, I’d still like to know what you’re doing and how you’re doing. For app developers in particular, such updates could be:

  • Your initial app launch
  • A new version with new features, new localization
  • Download milestones
  • A notable partnership
  • A round of fundraising

The question that I usually ask myself when deciding whether or not to share a story with readers is “Is this remarkable?” If I’m not interested in it, then it’s hard for me to make readers interested. I also need to consider whether it’s a story that has already been covered or not. While many media sites tend to rewrite company press releases or other media reports, that’s something that I’d prefer to avoid in favor of communicating something that hasn’t yet been communicated [3]. We’d like to fill a real need rather than just re-blog.

It’s also important to keep in mind the scope of a tech publication before pitching your story. For example, we tend to target much of our content towards investors, so we will usually ask questions that we anticipate they might have. Before speaking to press, you should be aware of what you are willing to disclose and what you are not. If you disclose something you shouldn’t have, or something your investor would prefer kept secret, that’s your problem – not mine [4].

Startups can also prepare extensive ‘about’ and ‘FAQ’ pages that can answer many journalists’ questions in advance. Your backstory is important, and laying out a timeline of events in your company’s history is helpful. You should also prepare company logos, team photos, maybe an office photo (if your office does not suck), and screenshots (if you are an app developer). It’s always wise to provide high resolution versions of your images, because if you ever want to be covered by a magazine or newspaper, low-rez JPGs aren’t good enough.

Inviting journalists to beta test your app is also something I wish companies did more often, especially here in Japan. I’m not sure if there is any regional difference, but in my own experience it seems like Japanese developers aren’t as accustomed or willing to let writers preview early beta releases. But giving someone time to understand your product better will help ensure that they can better communicate what it’s about, rather than just give a superficial overview from your press release talking points. On top of that, making yourself or your company representatives available for an interview is obviously a big help as well. You don’t necessarily need to be in the same location, because interviews over email or Skype are always easy to arrange.

You can always be your own media

At the risk of making my own role unnecessary, I think startups should also maintain their own blog and social media presences too. Maybe this is obvious, but I don’t see too many companies taking advantage of this as well as they should. Capturing an audience pre-launch via Launchrock or building a newsletter using something like Mailchimp (as we do here) can be helpful in keeping in contact with people interested in your service. Sources can go directly to consumers when it suits them. Line Corporation is a good example of this [5].

For more information that might help when reaching out to press, do check out my slides in full, as it includes lots of links and external resources that you might find helpful.


  1. This particular article/summary is written with many Japanese tech companies and startups in mind.  ↩

  2. Of course in some cases this is due to a language gap. But in most cases, I think it’s not.  ↩

  3. The redundancy of the tech press these days is absolutely agonizing.  ↩

  4. Compared to Western companies, Japanese companies and startups are surprisingly comfortable asking me for changes or adjustments after I publish. Taking information away from a reader after I give it to them is something like taking giving a child a cookie and then snatching it from his hands a moment later. But insofar as I can see, media in Japan often work to please companies more than they do to please their readers.  ↩

  5. Although they aren’t the most responsive when you send question their way.  ↩

6 questions entrepreneurs should prepare for before first-time media interviews

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See the original article in Japanese When I interview entrepreneurs, it’s not uncommon to hear people say: “This is my first media interview. I don’t know what to say." I think some might feel a little better by preparing for an interview beforehand. So with that in mind, here is a list of the questions that I usually ask entrepreneurs. What made you start your business? What is your product? How does your product different from others? How did you come up with this idea? How do you think your product can change the world? What is your short-term goal? These are the minimum questions I ask entrepreneurs who have just started a business. Let me explain why: What made you start your business? What I’d like to know here is the personality of the entrepreneur. Sometimes I can hear some stories of how they started their business, or they might tell anecdotes about how they came up with the idea. Those stories can help me better understanding the person. This is one of the most important questions. What is your product? In some cases, the product comes first when it comes to telling a company’s story. Perhaps they founded…

Some rights reserved by smiling_da_vinci
Some rights reserved by smiling_da_vinci

See the original article in Japanese

When I interview entrepreneurs, it’s not uncommon to hear people say: “This is my first media interview. I don’t know what to say." I think some might feel a little better by preparing for an interview beforehand. So with that in mind, here is a list of the questions that I usually ask entrepreneurs.

  • What made you start your business?
  • What is your product?
  • How does your product different from others?
  • How did you come up with this idea?
  • How do you think your product can change the world?
  • What is your short-term goal?

These are the minimum questions I ask entrepreneurs who have just started a business. Let me explain why:

What made you start your business?

What I’d like to know here is the personality of the entrepreneur. Sometimes I can hear some stories of how they started their business, or they might tell anecdotes about how they came up with the idea. Those stories can help me better understanding the person. This is one of the most important questions.

What is your product?

In some cases, the product comes first when it comes to telling a company’s story. Perhaps they founded the company to market the product, and that product is heavily intertwined with the business.
I make sure to collect some information about the product before an interview, and I try to elicit more stories from the entrepreneur. This is so I can understand the personality of the entrepreneur by seeing how passionately the person speaks.

As one of our writers mentioned in a past article, sometimes the personality of an entrepreneur has a big influence on the product.

How is your product different from others?

Based on my experiences interviewing entrepreneurs, there are rarely “brand new” products. When I hear about a product from an entrepreneur, a similar product comes to my mind in most cases.

I have to identify the originality of the product somehow, and that’s what I’m trying to figure out with this question. The answer will help me understand how well the entrepreneur knows the strengths and the originality of the product and how much he/she has researched the competition. And of course, I can understand the product better by asking this question.

How do you think your product will change the world?

This question is a minor question, one that not all reporters will ask. I ask it sometimes. Some entrepreneurs might give you an answer similar to why they started the business. But some go further, explaining what kind of impact on the world and the society their business can have. You can elicit more ambitious thoughts by asking this question.
I get excited when I hear big ambition from entrepreneurs, like Hironao Kunimitsu, the cofounder of Gumi. Entrepreneurs who have big goals and vision and are always attractive to me.

What is your short-term goal?

This is a more detailed question. I ask about a short-term goal they have set and what detailed action they plan is in place to help achieve it. By asking about both long-term and short-term goals, I can see the road map they have in mind.

They cannot disclose everything open to public. But understanding short-term goals and action plans will help me understand how much growth I can expect.