Since Taka Iguchi has developed so many products and services if you include those that already shut down, I don’t want to mention all of them in this story. But for the past four years he has focused on audio social services, starting with the Baby app in 2016 followed by its enhanced app Ball in 2017. After another pivot, his new app Dabel was launched in the US in January of last year under the previous name of Ear.ly.
Iguchi has been based in San Francisco and Kyoto for some time now, but since the global pandemic of COVID-19, he has been unable to travel abroad and has been forced to stay mostly in Kyoto. I thought this may have been a headwind for him, but the app is apparently growing well. What is it about Dabel that attracts so many people? Last week I could have a chance to meet Iguchi in Kyoto to find out.
Using audio social app to discover new friends
It’s hard to find the best word to describe Dabel. Needless to say, the app’s name comes from the Japanese word meaning chatting but Iguchi himself describes it as “an app for well-side gossip meeting,” which gives me the impression that it allows you to be a radio anchor. Looking similar to other Japanese audio social apps like Voicy, Radiotalk and Stand.fm at first glance, what makes Dabel unique is that listeners can join the show and talk to each other upon the host’s approval.
It was only in May of last year that the app began to gain popularity in the US since AppleVis, a community website for the visually impaired, featured us. So, in June, we focused on the the Voiceover screen-reading function in the app (in aim to assist the visually impaired), and then more of them started actively using the app as a tool to find their new friends.
In March this year, Mikke CEO Takumi Inoue (arranging an online meetup series called O-Cha) and apparel maker All Yours’ CEO Masashi Kimura started using the app, which triggered a boom in Japan. These users are often hyperactive and full of energy, having been looking for a place to release it. That’s why their content is interesting. You can listen to recording later on but 90% of listeners join their favorite shows live.
That’s probably the biggest advantage of audio social apps, although Dabel recommends that both the talking host and the listening listener use AirPods, so that you can deliver and listen to the show almost regardless of no matter where both of they are. There’s no need to set up your phone on a tripod or use a selfie stick like what YouTubers usually do. In fact, my friend Dabel host brought an afternoon talk show with three of her friends physically located apart each other while she broadcasted the show from the standing bar at a sushi bar on another occasion.
In my opinion, good sound quality and a sense of realism is one of Dabel’s hallmarks. When I heard the aforementioned talk show, I felt as if I, as a listener, were just standing before the sushi bar. There’s no need to shout so loudly, which doesn’t bother people around, and the minimal audio delay makes it easy to enjoy the interaction when the host allows the listener to join in.
Coronavirus pandemic reveals brutal truth
One of the things I like to talk about these days is the “what’s lost in looking for ways to coexist with the novel coronavirus may be serendipity”. With so many tech conferences going online, it’s hard to replicate online the “chance encounter” that might lead to an intimate relationship with someone you happen to meet at a party, as opposed to identifying and communicating with the person you want to talk to. Many of our current relationships are totally based on the result of these chances. Paul Graham explains that such uncertainty is essential to the fostering of the tech community.
Chance meetings are especially important in causing new things to happen. But what organization measures that? No one measures progress till there is a project to measure the progress of. I bet even Google doesn’t formally measure the rate at which new things get started.
— Paul Graham (@paulg) June 10, 2020
But here a new insight: Dabel may bring a bright future to our world. Iguchi explains:
There’s a brutal truth that attracted our attention after the pandemic occurred.
Before the pandemic, we used to chat with acquaintances, family, friends and partners. But the pandemic prevented us from seeing each other. People started using Dabel to find new friends. And then, we found out that it doesn’t eventually matter whomever you chat with.
Originally, communities were often dependent on the physical environment where people found themselves. With the advent of the Internet and mobile, this physical constraint was removed to some extent, but the spread of the novel coronavirus spurred the loss of freedom of movement and caused people to start talking to the people they really wanted to talk to regardless of location.That person you are talking to might be someone you’ve never met, or it might be someone who lives on the other side of the planet. Dabel’s user experience, which relies on common interests to talk to each other but not on the physical environment or existing relationships, is also similar to that of Talkstand, another Japanese mobile app launched in beta back in May.
The world is catching up with the trends
In May, Clubhouse, the US startup behind an audio social app under the same name, secured $10 million US from Andreesen Horowitz in a series A round, which raised their valuation to $100 million in just a couple of months after the launch. Clubhouse is recognized as one of the fastest growing startups in the region right now. In addition to an accomplishment for audio social networks to get some recognition from the market, it is perhaps a tailwind for Doki Doki, Iguchi’s startup behind the Dabel app, to secure the next round of funding in the not-too-distant future. Doki Doki raised 40 million from Skyland Ventures, CyberAgent Ventures, and Umeda Startup Fund in early 2016 followed by 50 million yen from Kyoto University Innovation Capital in a pre-seed round in February of 2017.
However, audio social is not all good because it’s a very new field. In the US, a recent closed discussion among venture capitalists on the Clubhouse app, in which they criticized Bay Area journalists for having too much power, has been leaked to the public and is causing a stir. There is always the risk that the whispering in the corner of the room can be exposed to the public via new technology. The future is unclear as the exchange of banter extends to issues such as gender and racial discrimination. Iguchi sees it as an object lesson to his venture.
Audio social is a highly intimate form of media. It’s easy to post emotions and passions, but it can also contain sensitive content when shared with the public. This is a double-edged sword, and the Clubhouse case was a bad pattern.
Dabel has also improved features such as the console banning users who violate the terms and conditions, but still we could experience “flaming cases” in the future. However, it’s not all bad. It’s a new medium, so there is always the risk of flamming, but Dabel is going to be on the offensive, aiming to become a safe and secure platform.
Of the 40,000 current Dabel users, about 30% are women while 67% are American and 10% are Japanese, which boasts a diversified demographic user base as a service by a Japanese startup. The total number of times people have participated in conversations on the app has reached 550,000, and the average dwell time per session on the app is around 57 minutes, which is much longer than that of Facebook.
Audio social is attracting a lot of attention because of its high level of user engagement. Pouring his energy into his enthusiasm, Iguchi wants to dominate the new field globally.