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Japan New Economy Summit: Recommendations for Japan

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This is part of our coverage of the Japan New Economy Summit happening in Tokyo. See previous updates here. Participants in the sixth and final session of the day, ‘Recommendations for Japan’, are as follows: Hiroshi Mikitani (Chairman & CEO, Rakuten Inc.) Yasufumi Kanemaru (CEO, Future Architect, Inc.) Masatoshi Kumagai (Founder & Group CEO, GMO Internet Group) Susumu Fujita (President, CyberAgent, Inc) Atsuki Ishida (President and CEO, FreeBit Co., Ltd.) Joichi Ito (Director, MIT Media Lab) Niklas Zennström (CEO, Atomico / Co-Founder, Skype) Phil Libin (CEO, Evernote cooperation) Daisuke Iwase(Co-Founder / Representative Director, Lifenet Insurance Company) 18:34 – Mikitani: The internet is a key to creating disruptive innovation in society. In Japan there are a lot of regulations in place and we need to overcome this. 18:36 – Niklas: If you think about software, you might as well do it for the global market. Doing things abroad can be difficult, different. The first time I came to Japan I was very nervous, I didn’t know how to behave, you need to learn languages and travel. 18:37 – Phil: Althelete who train to be great have to look at the things they aren’t good at and try to improve. But you…

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This is part of our coverage of the Japan New Economy Summit happening in Tokyo. See previous updates here.

Participants in the sixth and final session of the day, ‘Recommendations for Japan’, are as follows:

  • Hiroshi Mikitani (Chairman & CEO, Rakuten Inc.)
  • Yasufumi Kanemaru (CEO, Future Architect, Inc.)
  • Masatoshi Kumagai (Founder & Group CEO, GMO Internet Group)
  • Susumu Fujita (President, CyberAgent, Inc)
  • Atsuki Ishida (President and CEO, FreeBit Co., Ltd.)
  • Joichi Ito (Director, MIT Media Lab)
  • Niklas Zennström (CEO, Atomico / Co-Founder, Skype)
  • Phil Libin (CEO, Evernote cooperation)
  • Daisuke Iwase(Co-Founder / Representative Director, Lifenet Insurance Company)

18:34 – Mikitani: The internet is a key to creating disruptive innovation in society. In Japan there are a lot of regulations in place and we need to overcome this.

18:36 – Niklas: If you think about software, you might as well do it for the global market. Doing things abroad can be difficult, different. The first time I came to Japan I was very nervous, I didn’t know how to behave, you need to learn languages and travel.

18:37 – Phil: Althelete who train to be great have to look at the things they aren’t good at and try to improve. But you also have to look at the things you are good at. [Regarding Japan] I think the country has a great culture of design, and it is becoming the most important thing for successful products. Japan is also great at service, there are many great companies who have become great because of customer service. Lastly, attention to detail, and making everything perfect. Making everything better. These three things together, I think are Japan’s unique strenths which it can invest more in — even more important that investing on strengthening its weaknesses.

18:40 – Joi: In Japan its not about taking risks, but about taking the stable road. Entrepreneurs want to take the risk automatically. But in Japan there is the view that taking risk is not respected. And having the passion is not praised here in Japan. In Japan you get a good job in a good company, and you will have a good future.

18:43 – Niklas: After the dot com crash no one wanted to go back to entrepreneurship, but recently there’s a return to that spirit. I have had many headlines in Sweden about me being involved in products that don’t work, but this is part of being an entrepreneur.

18:45 – Phil: I think in every culture there are many people who want to change the world. And in the past that was limited to people in art, music, or science. But these days, you can still change the world by being an entrepreneur.

18:47 – Kanemaru: I would say that middle risk, middle return is maybe prevalent on the east coast of the US, and maybe that’s the same here in Japan. … My impressions from today is that we can’t just blame the business environment, but much of it is in our heads, and about how we act — about people trying to change the world for the better, I think that mindset is important.

18:52 – Kanemaru shows a keyboard mat in a Denmark elementary school, which kids jump on — but eventually they get familiar with a keybaord layout, very early in life.

18:56 – Kumagai: My impression of the past two days is that we can rediscover Japan’s strengths. We have good design capabilities for example. Regarding the tax system, I’m not sure if I can be accurate on this topic, but we focused a lot on fundraising before. Overall it is really hard to raise funds in Japan … funding should be smoother.

19:01 – Joi speaking of foundation work in the US (Knight, MacArthur). In the US foundations can invest in civic startups, or startups that benefit society. We don’t really have this term ‘civics’ in Japan, and I think that’s very symbolic.

19:04 – Fujita: This summit has been a dream of Mr. Mikitani since we established JANE and I think it has been successful. Yesterday Prime Minister Abe came, and we met him twice yesterday. How can government support entrepreneurship? The public has to know they are supporting about it. … With PM Abe, there is a new monetary policy and a strong message of support for entrepreneurs. But we need to see actions, such as changes in policies. Startups bring new ideas, new hires. As a CEO we say that we will do hackathons and new ideas, and we have places like Silicon Valley where the culture nourtures such ideas. … The government should act upon their messages, so for example making an entrepreneurship center for Asia in Tokyo, or a place where engineers can be educated, or something like that.

19:09 – Ishida: Entrepreneurs can be very solitary and if you have problems you can’t really whine to your team. But if we have any environment where entrepreneurs can come together and feel safe, this would be good. … From my standpoint, I’m on the board of JANE, and we hope to think more broadly, not just IT — but also things like energy. The situation is important and I think entrepreneurship can help. We want to have a broader scope in entrepreneurship so Japan can rise again.

Japan New Economy Summit: Roles of entrepreneurs and venture capitals in disruptive innovation

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This is part of our coverage of the Japan New Economy Summit happening in Tokyo. See previous updates here. Participants in the fourth session of the day, on the role of entrepreneurs and venture capitals, are as follows: Phil Libin (CEO, Evernote cooperation) Josh James (Founder and CEO, Domo) Derek Collison (Founder & CEO, Apcera) Katsujin David Chao (Co-Founder and General Partner, DCM) George Kellerman (Partner, 500 Startups) Moderator: Daisuke Iwase (Co-Founder / Representative Director, Lifenet Insurance Company) 15:24 – Phil: At Evernote we never set out to disrupt anything. We set out to make a second brain. We rejected the idea of business as a zero sum game, where there’s a winner and a loser. There’s much talk of business as a zero sum game, with sports analogies or fighting analogies — but I don’t think business or entrepreneurship has to be like a sport. More than anything else, it’s more like art or music. It doesn’t matter who came before you, there’s always something new you can contribute. 15:29 – Phil: We had maybe the world’s worst VC pitch at Evernote. I would say to VCs that we have a way to remember things, it was free, and…

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This is part of our coverage of the Japan New Economy Summit happening in Tokyo. See previous updates here.

Participants in the fourth session of the day, on the role of entrepreneurs and venture capitals, are as follows:

  • Phil Libin (CEO, Evernote cooperation)
  • Josh James (Founder and CEO, Domo)
  • Derek Collison (Founder & CEO, Apcera)
  • Katsujin David Chao (Co-Founder and General Partner, DCM)
  • George Kellerman (Partner, 500 Startups)
  • Moderator: Daisuke Iwase (Co-Founder / Representative Director, Lifenet Insurance Company)

15:24 – Phil: At Evernote we never set out to disrupt anything. We set out to make a second brain. We rejected the idea of business as a zero sum game, where there’s a winner and a loser. There’s much talk of business as a zero sum game, with sports analogies or fighting analogies — but I don’t think business or entrepreneurship has to be like a sport. More than anything else, it’s more like art or music. It doesn’t matter who came before you, there’s always something new you can contribute.

15:29 – Phil: We had maybe the world’s worst VC pitch at Evernote. I would say to VCs that we have a way to remember things, it was free, and please give me $10 million. And most would kick me out.

15:30 – Phil: At Evernote we were deeply inspired by Japan. About 20% of our users and 30% of our revenue comes from Japan. The Japanese aesthetic really influences us. We have said from the beginning that we want to make it a 100 year startup, and that was influenced by Japan. Japan understands this idea of long term thinking, and we hope to combine that with the best of Silicon Valley.

15:34 – James speaks some Japanese, then describes about building his company in Utah, saying that it was very difficult to build a Silicon Valley-like company. Maybe Tokyo is the same he says. In Utah 15 years ago, the VCs thought of themselves as better than the entrepreneurs. That made things very challenging, because it felt like they were taking advantage of you. The Silicon Valley is great because everyone is respected and viewed the same.

15:37 – For Domo, we raised $130 million, are building the company as fast as we can. … One thing that we figured out is that VCs want to be inspired. I want to be able to look back on Omniture as that cute little company we did before Domo.

15:41 – Derek describes being one of the few people at this conference whose company has not seen crazy growth yet. Describes driving out to Silicon Valley, living in his car, and getting a job. … What Silicon Valley offers is an environment where you have more reasons to try something than not.

15:49 – George talks a little about 500 startups, which has invested in 450 companies — 10 in Japan. People ask how did you invest in so many companies in so many countries. We have a global team.

15:51 – The challenge is around the accelerating speed of technology. If you have smartphone, anybody can quickly exchange information with people around the world. So the change in Japan should accelerate. You have to speed up. If you don’t speed up you will lose.

15:55 – Josh: Many people think the first thing they have to do is raise money, but there are lots of ways to do that. There are lots of customers that are willing to invest in your product. … I think my favorite word is ‘no,’ because it is so motivating.

15:58 – George: Many VCs in Japan have finance backgrounds, but elsewhere we’re seeing a shift to ones with operational backgrounds.

15:59 – Phil: We’ve gotten much value from our VCs and partners. Our initial investment came from Japan, from Docomo capital, and from Russia and from Canada. It was very non-traditional. What they all had in common was that they all loved Evernote. So when Silicon Valley VCs wouldn’t give us money, it was VCs elsewhere who loved the product. But later on when they came around, we could be very selective about the investors we picked, to ensure they had the same long term vision.

16:02 – I think the startup world right now is very different from 5 or 10 years ago. It’s a meritocracy. 10 years ago, the product wasn’t the most important thing. All the other stuff like contacts, connection, and marketing was important. Now all of that has changed. There is basically no friction left for great products.

16:04 – Try to think the way VCs would think. How are you going to convince them? They aren’t in the business of losing money just to lose money. It’s a business.

16:07 – David Chao: When I became a VC in the US, I thought VCs and entrepreneurs should be like a husband and wife, going through good times and bad times together. But as someone said before, you much have a shared vision.

16:10 – Phil: I’m super optimistic about Japan, it’s why I’m here, it’s why we invested in Japan. Japan has a giant disconnect between how the country perceives itself and how outside Japan sees the country. Everyone outside Japan, everyone thinks Japan is a magical place. I come to Japan, and all the conversation is about ‘What’s wrong with Japan’ — and there’s a big mismatch between that and how the world sees it. When people talk about China, there’s some good and some back, but when you go there, everyone is positive. For whatever reason, Japan is more negative about themselves than other people are. I think Japan is on the verge of an entrepreneurial renaissance. You don’t need so much money to startup these days. The most important thing is attention to design and details, and Japan does that well. The boundaries to export to the rest of the world are lower than ever before, so I think Japan is on the verge of a major renaissance, and that’s why we’re here — we’re betting on it.

16:21 – Phil: I’ not sure if Japanese entrepreneurs need to be more aggressive, I don’t think we need more assholes. Being an entrepreneurs is a quest, it has to be epic. The secret to succeeding is to get people to join with you, and to communicate why your idea needs to exist. In Japan sometimes people are a little less willing to express this. I do see a lack of passion in business. Japan should treat entrepreneurship with the same passion it shows to food, fashion, and culture.

16:25 – I spoke with Matz about Ruby, and I was talking about how talented the people in Japan were. I often ask people here why they don’t start a company, and they say ‘no no, I could never do that’. In Silicon Valley you run into people who think they can solve world hunger. I think that’s one thing that Silicon Valley does well, it’s an unrivalled optimism. And I think Japan is pushing to get to that place, and that’s a great thing.

16:30 – George: The success of Japan matters to us. George asks entrepreneurs in the audience to stand up. Asks everyone sitting down to look at these people, says these people are the future of Japan. “You really must celebrate them.” Says these people are the nails that get beaten down, so support them!

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Japan New Economy Summit: Panel on Innovation

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At the Japan New Economy Summit, Rakuten CEO Hiroshi Mikitani moderated a panel on disruptive innovation. Participants included: Andy Rubin (former SVP, Google) Niklas Zennström (CEO, Atomico / Co-Founder, Skype) Ben Silbermann (Co-Founder and CEO, Pinterest) Jack Dorsey (Co-Founder and CEO, Square / Co-Founder of Twitter) 10:29 – Andy Rubin: It kinda surprises me that Android was so successful in Japan. Typically Japan and its culture has a broad understanding of ecosystems. i-mode was the first such ecosystem, and it was easy for OEMs and third party develoers to adopt Android from an ecosystem mentality. 10:34 – Did the Silicon Valley ecosystem help you? Ben: For me it absolutely was, but I don’t think that means you can’t start a company anywhere. 10:36 – Can disruptive innovation be sustainable long term? Andy: The industry is going to react to either compete or adapt. … As time goes on and new ecosystems are created, it’s the job of legacy organizations to be open minded. You can’t be close minded and expect to survive. 10:37 – Jack: I don’t actually like the word ‘disruption’. … I think the really successful companies are not disruptive by nature – though that may occur —…

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At the Japan New Economy Summit, Rakuten CEO Hiroshi Mikitani moderated a panel on disruptive innovation. Participants included:

  • Andy Rubin (former SVP, Google)
  • Niklas Zennström (CEO, Atomico / Co-Founder, Skype)
  • Ben Silbermann (Co-Founder and CEO, Pinterest)
  • Jack Dorsey (Co-Founder and CEO, Square / Co-Founder of Twitter)

10:29 – Andy Rubin: It kinda surprises me that Android was so successful in Japan. Typically Japan and its culture has a broad understanding of ecosystems. i-mode was the first such ecosystem, and it was easy for OEMs and third party develoers to adopt Android from an ecosystem mentality.

10:34 – Did the Silicon Valley ecosystem help you? Ben: For me it absolutely was, but I don’t think that means you can’t start a company anywhere.

10:36 – Can disruptive innovation be sustainable long term? Andy: The industry is going to react to either compete or adapt. … As time goes on and new ecosystems are created, it’s the job of legacy organizations to be open minded. You can’t be close minded and expect to survive.

10:37 – Jack: I don’t actually like the word ‘disruption’. … I think the really successful companies are not disruptive by nature – though that may occur — but it’s a deep vision about what people want to use. It’s about being focused on building something you want to see in the world. It’s about recognizing these intersections ahead of us.

10:40 – Ben: Pinterest had a very poor start, but it was a better start than anything I had started before. Other people weren’t excited, but me and my friends were very excited that people were using things we had made. That’s a great feeling.

10:42 – Niklas: You need to be committed, and when people tell you its not going to work, you have to believe in what you do. It’s imporant to have co-founders and a strong team, so you can encourage each other in really difficult times.

10:43 – Advice to Japanese entrepreneurs:

Andy – A lot of times when doing business in Japan I hear Japan consumer is different, but I think its not that different.

Jack quotes William Gibson: “The future is already here, it’s just not evenly distributed.” You need to get it out of your head and build it. It goes back to what do you want to see in the world and why can’t this exist. It’s the easiest question to ask but the hardest to answer.

Ben: Imagine if people said to people who wanted to be doctors “Oh my god, what if you fail”. If you meet someone trying to success you should encourage them, that maybe they can go out and do it.

Niklas: You can find so many reasons why you shouldn’t do something. If it doesn’t work, so what? You have gained an experience and you have tried it. … Just go out and try things and don’t be afraid of failure because that’s the best learning experience. Think about building for the global market. Why develop for just domestic market? It’s important to learn foreign language and to travel (He cites his past travel experiences which widened his horizons and thinking.)

Japan New Economy Summit: What is Disruptive Innovation?

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The Japan New Economic Summitis kicking off in Tokyo this morning. We plan to bring you some updates throughout the day [1]. So stay tuned. Opening Speech: Hiroshi Mikitani (Chairman and CEO, Rakuten, Inc.) Keynote Speech: Andy Rubin (former SVP, Google) Niklas Zennström (CEO, Atomico / Co-Founder, Skype) Ben Silbermann (Co-Founder and CEO, Pinterest) Jack Dorsey (Co-Founder and CEO, Square / Co-Founder of Twitter) 9:09 -Opening remarks from Rakuten CEO Mikitani. [Plays video message from prime minister] 9:15 – Mikitani: We need to be leading in innovation. We know we have great technology in Japan, but we have not been able to implement that as products. … We want to connect Japanese technology with global entrepreneurship. 9:20 – Mikitani introduces session 1, with Andy Rubin, Jack Dorsey, Ben Silvermann, Niklas Zennstrom. 9:23 – Andy Rubin on stage. 9:23 – Andy speaking about investor presentation for his Android company way back in the day. Their first VC presentation was a platform for digital cameras. In the beginning, the team was mostly engineers, with a product idea. 9:26 – Andy talks about the opportunity they saw at the time for a smart camera concept, where third party devs could create new apps…

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The Japan New Economic Summitis kicking off in Tokyo this morning. We plan to bring you some updates throughout the day [1]. So stay tuned.

  • Opening Speech: Hiroshi Mikitani (Chairman and CEO, Rakuten, Inc.)
  • Keynote Speech: Andy Rubin (former SVP, Google)
  • Niklas Zennström (CEO, Atomico / Co-Founder, Skype)
  • Ben Silbermann (Co-Founder and CEO, Pinterest)
  • Jack Dorsey (Co-Founder and CEO, Square / Co-Founder of Twitter)

9:09 -Opening remarks from Rakuten CEO Mikitani. [Plays video message from prime minister]

9:15 – Mikitani: We need to be leading in innovation. We know we have great technology in Japan, but we have not been able to implement that as products. … We want to connect Japanese technology with global entrepreneurship.

9:20 – Mikitani introduces session 1, with Andy Rubin, Jack Dorsey, Ben Silvermann, Niklas Zennstrom.

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9:23 – Andy Rubin on stage.

9:23 – Andy speaking about investor presentation for his Android company way back in the day. Their first VC presentation was a platform for digital cameras. In the beginning, the team was mostly engineers, with a product idea.

9:26 – Andy talks about the opportunity they saw at the time for a smart camera concept, where third party devs could create new apps for cameras. It wasn’t just an operating system, but we envisioned it being connected to the cloud with access to the internet.

9:27 – That was Android for digital cameras. Andy moves on to second iteration of their VC presentation, which was Android for cell phones. Founding team was a little more broad, with some expertise in marketing.

9:30 – Andy says in 2005 he wasn’t worried about Microsoft. They positioned Android between enterprise and low end. They knew if they wanted to move up or down later on, they could. The middle game them the most flexibility.

9:32 – [Speaking of shift from camera to smartphone] You have to be flexible, and if your business doesn’t work, you have to change. You have to make decisions quickly, and change direction instantly.

9:36 – After the Google acquisition, the services business model was advertising.

9:38 – Japan is the most interesting market from an app revenue basis.

9:39 – Andy say that Puzzles & Dragons in-app purchases caused them to have to make changes to their infrastructure to accomodate so many in app purchases.

9:40 – Mikitani introduces Jack Dorsey.

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9:42 – Jack shows a video of real time visualization of Tweets during the earthquake.

9:42 – We started Twitter in the US and our first major market was Japan. It has been a major success here.

9:43 – Like Twitter made communication easy, Square makes payments and commerce easy.

9:45 – Jack speaking about early development of Square. Says its not just for individuals, and have found users in nearly every form of commerce. Wherever commerce is happening, Square is there. Not just in metro areas, but all over the country. Many new technologies hover around San Francisco, but we are all over the country. [Shows a map of US, with hotspots everywhere.]

9:49 – Jack demos Square with Mikitani-san’s credit card. Asks for a tip. (below)

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9:53 – Jack says cites a small coffee house a a Square success stories. Also cites Starbucks, a Square partner. Good for big and small businesses — both can use the exact same tool. People compete on the merit of their ideas.

9:55 – It’s not just about payments, but it’s the activity between the buyer and seller. It’s being able to give them a fast experience, because with speed, the technology disappears. Technology is best when it completely disappears, when it is additive.

9:57 – Mikitani-san introduces Ben Silvermann of Pinterest.

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10:01 – We thought it would be cool to share our collections online. I left Google, we got a tiny office. And we started building. It started small with a few dozen users, then a few thousand. What was special was that just by pinning things you could also find other people with the same interests as you. It connects people according to their points of view in the world.

10:06 – I think there’s something beautiful the fact that you don’t have to live in Japan to love anime, you don’t have to live in California to love skateboarding.

10:09 – Niklas Zennström now speaking on stage.

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10:09 Usually disruption is a seismic shift in functionality. It’s usually done by outsiders. It’s hard for industry insiders to be a disrupter.

10:10 – Sometimes a disrupted company can be too disrupted, and that’s something I experienced with Kazaa. Unfortunately the incumbent record industry and movie studios were not ready for that, and we could not survive in that space. We were unable to create a sustainable business model

10:12 – Disruption is about making something that is easy to use, and simplifies everything.

10:16 – A third of international phone calls are made with Skype.

10:18 – Gengo is disrupting translation services. Before you would send text to a translation agency, and they send it back to you. Gengo uses the internet to crowdsource translation among freelance translators, and give you maybe a 90% cheaper price, a much faster service… And if gives people with language skills to fulfill these translations requests. It’s a truly disruptive service.

10:22 – Another example is Halo, an app that you have on your smartphone that you can use to hail taxis. It connects drivers and customers wherever they are. It’s beneficial for customers to find taxis, but for drivers it enables business.

10:23 – We heard Andy speak of iteration, and very rarely is disruption just writing a business plan and executing it. But many times, the road is just not a straight line and you need to iterate, and fail fast. If something is not working, do a course correction and make another iteration. But as long as you have a long term vision you can be successful. If an idea doesn’t work out it doesn’t mean that you have failed. … In this economy we should encourage people who create disruptive businesses.


  1. Quotes are not verbatim, but are pretty close.  ↩