THE BRIDGE

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Trouble managing your Facebook page? Help is on the way this spring, from Japan

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Japan-based Comnico has been helping many companies manage their Facebook pages over the past few years. But like many Japanese tech companies these days, Comnico has its eyes on overseas customers, and given the cultural and language barriers that come with international consulting, the company now has its eyes set on an interesting niche where it hopes to thrive. So what’s the big plan? Comnico has developed a tool that will enable companies to better manage, monitor, and promote Facebook pages on their own. I recently had a chance to catch up with CEO Masayuki Hayashi, who gave me an overview of Comnico’s new marketing suite, which the company hopes to make available to overseas customers this spring. The suite actually includes four products, which can be broken down as follows: Post Manager: This tool lets users make postings to their Facebook pages from within Comnico’s marketing suite. It has a very slick multi-user interface that includes url shortening (custom domain available), plus access to Getty Images in case you’d like to supplement your update with attractive pictures [1]. The post manager also includes a built-in image editor, making use of the Aviary API for quick cropping, addition of text,…

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Japan-based Comnico has been helping many companies manage their Facebook pages over the past few years. But like many Japanese tech companies these days, Comnico has its eyes on overseas customers, and given the cultural and language barriers that come with international consulting, the company now has its eyes set on an interesting niche where it hopes to thrive.

So what’s the big plan? Comnico has developed a tool that will enable companies to better manage, monitor, and promote Facebook pages on their own. I recently had a chance to catch up with CEO Masayuki Hayashi, who gave me an overview of Comnico’s new marketing suite, which the company hopes to make available to overseas customers this spring. The suite actually includes four products, which can be broken down as follows:

  • Post Manager: This tool lets users make postings to their Facebook pages from within Comnico’s marketing suite. It has a very slick multi-user interface that includes url shortening (custom domain available), plus access to Getty Images in case you’d like to supplement your update with attractive pictures [1]. The post manager also includes a built-in image editor, making use of the Aviary API for quick cropping, addition of text, or other edits. Posts can then be scheduled, or saved as drafts if they require approval from others in your company.
  • Insights: This feature can score your Facebook page, based on a number of criteria such as your reach among both fans and non-fans, and even the reaction you are getting per post. You can even compare your score with those of your competitors, and download and view the reports Excel format if you wish.
  • Promotions: While it is normally very difficult and expensive to conduct a promotion or campaign on Facebook, this feature lets you create ready-made ones far quicker, letting you offer rewards to participants with relative ease.
  • Monitoring: It can often be a chore to keep up with user discussion on your Facebook pages. Comnico’s tool helps detect flagged words, and also makes use of human monitoring through a partner company based in Okinawa. This monitoring feature lets you view posts by time, and it also includes multi-lingual support.

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Shooting for businesses big and small

And while an offering with the apparent capabilities as this one shouldn’t come cheap, Comnico will be making pricing affortable to small businesses by tiering pricing according to the number of Facebook fans a company has. So for example, a company with less than 500 fans might pay 5000 yen per month (just over $50), while one with 20,000 fans might be 200,000 per month.

Who what kind of customers does Comnico foresee using such a service? Masayuki tells me that it would be a good fit for B2C companies like restaurants, for example. He adds that the advantages of a service like this in Japan are particularly apparent given that alternatives such as Gournavi charge a certain amount to manage fans, and that’s in their own closed system. That contrasts with Facebook, which is still growing in popularity in Japan, where companies can have direct access to their own fans.

Comnico has been operating this suite in Japan and is looking at April for the release of the English version. They don’t have any specified target for how many users they’d like to acquire in their overseas expansion, but they’re looking forward to giving it a try so they can see what happens. After its work in Japan the company has over 100 clients already under its belt — many of them very recognizable — so I imagine that should lend them some credibility in the eyes of potential clients.

It’s certainly good to see another Japanese company venturing beyond the nation’s borders in the interests of expanding business. Let’s stay tuned to see how they do.


  1. Hayashi tells me that images tend to do far better on Facebook in terms of reach and engagement.  ↩

Google Hangouts recruits Asian pop stars for new ‘A-Pop’ initiative

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Google’s worldwide strategy to make Google+ a competitive social platform is increasingly making use of celebrities in its marketing efforts. All members of the famous pop idol group AKB48 are on Google+, and the annual election to battle for the center position on stage was streamed live via Google Hangouts. And now Google has just announced its latest celebrity-related project, ‘A-Pop Star Week,’ targeting the Asian market. The project, set to kick off on March 8, assembles a range of pop singers from China, Japan, and Korea on Google Hangouts. Celebrities includes J-Pop diva Kyary Pamyu Pamyu (pictured above), Korean star 2PM, and Chinese singer LeeHom Wang. Each celebrity has made an announcement about the coming event on YouTube, asking fans to submit questions for them to answer during the hangout. On the YouTube Asian Pop Channel, you can find the schedule for these hangouts as well as twenty music videos and newly released singles by the artists. Each musician will then hand-pick five lucky fans to participate in the hangout. Kyary Pamyy Pamyu is one of the best known of these performers, famous for her unique digital performances [1]. Recently on her twentieth birthday, she performed at Sojoji temple…

J-pop star Kyary Pamyu Pamyu
J-pop star Kyary Pamyu Pamyu

Google’s worldwide strategy to make Google+ a competitive social platform is increasingly making use of celebrities in its marketing efforts. All members of the famous pop idol group AKB48 are on Google+, and the annual election to battle for the center position on stage was streamed live via Google Hangouts. And now Google has just announced its latest celebrity-related project, ‘A-Pop Star Week,’ targeting the Asian market.

The project, set to kick off on March 8, assembles a range of pop singers from China, Japan, and Korea on Google Hangouts. Celebrities includes J-Pop diva Kyary Pamyu Pamyu (pictured above), Korean star 2PM, and Chinese singer LeeHom Wang. Each celebrity has made an announcement about the coming event on YouTube, asking fans to submit questions for them to answer during the hangout.

On the YouTube Asian Pop Channel, you can find the schedule for these hangouts as well as twenty music videos and newly released singles by the artists. Each musician will then hand-pick five lucky fans to participate in the hangout.

Kyary Pamyy Pamyu is one of the best known of these performers, famous for her unique digital performances [1]. Recently on her twentieth birthday, she performed at Sojoji temple in Shiba Park in front of the brightly lit Tokyo Tower. The spectacle was organized by mobile phone carrier au KDDI (TYO:9433) which turned the local area into a digital interactive theme park. 1,500 participants were able to manipulate taxis, water fountains, and street lights by using their smartphone as a remote control.

Google+ had 25 million users in Japan as of July 2011. The company’s celebrity-recruitment efforts first started in 2012, so the effect of such projects on growing its user base has yet to be fully realized. Stay tuned!


  1. Her name is nearly impossible to pronounce, even for Japanese people. So don’t feel bad if you stumble!  ↩

What’s so special about Line? [Video]

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Having surpassed the 100 million user milestone, NHN Japan’s popular chat application Line has been a great example of the social potential that lies in mobile. Currently in Asia, it seems that each major region has its own local favorite. For example Korea has KakaoTalk, and China has WeChat/Weixin. Japan’s choice is — overwhelmingly — Line. With about 41.5 million out of its 100 million users in Japan, that means that nearly everyone who has a smartphone in Japan is on Line, since smartphone penetration is said to be about that same total. In comparison, KakaoTalk has about 9 million users in Japan right now, making it a distant second. For those of you who have yet to try Line, check out our video demonstration above of its major features below, showing a few of the many reasons why Japan thinks it’s so great. As you can see, one of the major innovations of this app – in my view – is how it has leveraged chat as a platform to distribute its others mobile apps and services. NHN Japan is expected to make a strong international push with Line in 2013, aiming for as many as 300 million to…

Having surpassed the 100 million user milestone, NHN Japan’s popular chat application Line has been a great example of the social potential that lies in mobile. Currently in Asia, it seems that each major region has its own local favorite. For example Korea has KakaoTalk, and China has WeChat/Weixin.

Japan’s choice is — overwhelmingly — Line.

With about 41.5 million out of its 100 million users in Japan, that means that nearly everyone who has a smartphone in Japan is on Line, since smartphone penetration is said to be about that same total. In comparison, KakaoTalk has about 9 million users in Japan right now, making it a distant second.

For those of you who have yet to try Line, check out our video demonstration above of its major features below, showing a few of the many reasons why Japan thinks it’s so great. As you can see, one of the major innovations of this app – in my view – is how it has leveraged chat as a platform to distribute its others mobile apps and services.

NHN Japan is expected to make a strong international push with Line in 2013, aiming for as many as 300 million to 400 million users.

For more information on the growth of Line, please check out our interactive Line Timeline which chronicles its growth from its launch back in 2011 up until the present day.

YouTube opens its third global space for video creators in Tokyo

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Read our Japanese report on this event Located a few floors below Google’s (NASDAQ:GOOG) high-rise Tokyo office, the internet giant today announced a brand new space dedicated to video creators in Japan and the Asia Pacific region. It’s new YouTube Space in Tokyo is the third of its kind for the company in the world, having previously opened a space in London back in July, as well as one in Los Angeles this past November. The multi-purpose area is about 700 square meters in total, and it includes a wide range of areas that would make any YouTube giddy. Among the rooms in the space will be a recording studio, an editing suite, a make-up room, a control room for Ustreaming, as well as a green screen. It’s a huge opportunity for local content creators in Tokyo, especially those who would not normally have have access to such high quality video production facilities. For members of YouTube’s partner program, the space will be free to use, and in addition to the great facilities they will also have an opportunity to work with other creators, hopefully leading to lots of cross-pollination of talent and interesting collaboration opportunities. Tom Pickett, the vice…

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Read our Japanese report on this event

Located a few floors below Google’s (NASDAQ:GOOG) high-rise Tokyo office, the internet giant today announced a brand new space dedicated to video creators in Japan and the Asia Pacific region. It’s new YouTube Space in Tokyo is the third of its kind for the company in the world, having previously opened a space in London back in July, as well as one in Los Angeles this past November.

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The multi-purpose area is about 700 square meters in total, and it includes a wide range of areas that would make any YouTube giddy. Among the rooms in the space will be a recording studio, an editing suite, a make-up room, a control room for Ustreaming, as well as a green screen.

It’s a huge opportunity for local content creators in Tokyo, especially those who would not normally have have access to such high quality video production facilities. For members of YouTube’s partner program, the space will be free to use, and in addition to the great facilities they will also have an opportunity to work with other creators, hopefully leading to lots of cross-pollination of talent and interesting collaboration opportunities.

Tom Pickett, the vice president and global head of content operations at YouTube, described the launch of this space as an investment in YouTube creators and an investment in Japan:

At YouTube we are building a platform to allow creators to make great content and reach audiences around the world. In my job I get to work with content creators around the globe and in Japan, and we see a huge opportunity in terms of the talent that is emerging here. Japanese creators are very passionate, and we felt it important to reward that passion with further investment.

In attendance for the launch was Squash Films, a local video content team that produces some incredibly humorous clips on their channel.

For up-and-coming video producers like Squash, this new space will certainly be an amazing place to work and improve their craft.

You can see some photos of the space below, and browse more over on Picasa.

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Lonely on Valentine’s Day? In Japan, you can tweet and get chocolate from this girl

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With Valentine’s Day almost here, Tokyo-based startup Gift Kitchen is running a campaign that allows 10 people to win a chance to get “giri-choco” (or literally ‘obligation chocolate gifts’) from a cute model at the startup. To enter, you need to tweet inspiring love confessions along with the designated hashtag #わたしバレンタインに告白します, meaning “I confess on Valentine’s Day”. If you’re lucky enough to rank in the top ten in retweets, you can win [1]. Gift Kitchen was founded last September by Manabu Ogawa and Shunsuke Usui (both of whom previously worked at Yahoo Japan) with intentions to improving the art of gift giving. A Japanese gift market survey says, more than 45% of women have not bee happy with the gifts men give them. And likely many of those women end up making a trip to a pawn shop or they resell them on an auction site. Gift Kitchen tries to solve this issue by allowing gift givers to create an online catalog, from which the receiving side can then choose their gift. A variety of products presented in the service are mostly brought from Amazon.com using an API, so the startup doesn’t have to worry about logistics or inventory, but…

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With Valentine’s Day almost here, Tokyo-based startup Gift Kitchen is running a campaign that allows 10 people to win a chance to get “giri-choco” (or literally ‘obligation chocolate gifts’) from a cute model at the startup. To enter, you need to tweet inspiring love confessions along with the designated hashtag #わたしバレンタインに告白します, meaning “I confess on Valentine’s Day”. If you’re lucky enough to rank in the top ten in retweets, you can win [1].

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Gift Kitchen was founded last September by Manabu Ogawa and Shunsuke Usui (both of whom previously worked at Yahoo Japan) with intentions to improving the art of gift giving. A Japanese gift market survey says, more than 45% of women have not bee happy with the gifts men give them. And likely many of those women end up making a trip to a pawn shop or they resell them on an auction site.

Gift Kitchen tries to solve this issue by allowing gift givers to create an online catalog, from which the receiving side can then choose their gift. A variety of products presented in the service are mostly brought from Amazon.com using an API, so the startup doesn’t have to worry about logistics or inventory, but merely generate revenue from sending affiliate traffic to Amazon. (correction: Their revenue comes from a service commission that the sender will pay.) They are planning to launch a gift recommendation feature as well, and social media-based algorithms could be a solution they will look at.

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  1. Unlike in other countries, it is only women who give presents (mainly chocolates) to men on the holiday. Men will reciprocate on White Day a month later.  ↩

NHN Japan to subsidize Line app business, hopes to intensify international push

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Japanese several news resources report today that NHN Japan, most known for its wildly popular Line messaging app, is considering splitting the company into two entities corresponding to its business fields. Its online game portal Hangame is expected to be handled under the existing company but may change its name to Hangame Corporation (tentative), and the Line app, search portal Naver, and news portal and blogging platform Livedoor (acquired from Livedoor Corp in April of 2010) will be handed over to a new company called Line Corporation (tentative title). The split is expected to take place on April 1st, 2013. In the interests of intensifying international marketing efforts for the Line app, the company is also planning to set up a special company called Line Plus Corporation, which will be jointly funded by Line Corporation and NHN Corporation (the parent company in Korea). As many of our readers know, NHN Japan recently announced that Line has acquired more than 100 million users worldwide in January, and the company reportedly has intentions to grow the app to as many as 300 or 400 million by the end of 2013. In the social media space, that would put it in pretty exclusive company, likely…

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Japanese several news resources report today that NHN Japan, most known for its wildly popular Line messaging app, is considering splitting the company into two entities corresponding to its business fields. Its online game portal Hangame is expected to be handled under the existing company but may change its name to Hangame Corporation (tentative), and the Line app, search portal Naver, and news portal and blogging platform Livedoor (acquired from Livedoor Corp in April of 2010) will be handed over to a new company called Line Corporation (tentative title). The split is expected to take place on April 1st, 2013.

In the interests of intensifying international marketing efforts for the Line app, the company is also planning to set up a special company called Line Plus Corporation, which will be jointly funded by Line Corporation and NHN Corporation (the parent company in Korea).

As many of our readers know, NHN Japan recently announced that Line has acquired more than 100 million users worldwide in January, and the company reportedly has intentions to grow the app to as many as 300 or 400 million by the end of 2013. In the social media space, that would put it in pretty exclusive company, likely making it a top five global social network.

For more information on the growth of Line, please check out our interactive Line Timeline which chronicles its growth from its launch back in 2011 up until the present day.

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Could Japan’s next pop supergroup be crowdfunded?

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This is part of our Crowdfunding in Japan series (RSS. Services like KickStarter have become a global phenomenon with the power to let creative individuals take their ideas to new heights. It’s happening here in Japan too, most notably on Campfire, the country’s answer to Kickstarter. The musical act The j-Pad Girls was formed in July of 2012 as part of a media art project. Each artist performs a Japanese classic hit song, and the group’s third release Kimi wo Nosete was ranked number one on the Amazon download chart, and number seventeen on the iTunes music video chart. While the singers are certainly easy on the eyes, they also have the savvy to promote themselves on the web. In their Campfire project supporting their second season, participants and winners from various beauty pageants also joined the group. The biggest factor in the popularity of Japanese supergroup AKB48 is that everyone in Japan could get involved in the building the next big idol. In the same way, by supporting j-Pad Girls through Campfire, people would get invites to the group’s private Facebook page where you can participate in polls to decide the next album cover as well as other activities….

j-Pad Girls

This is part of our Crowdfunding in Japan series (RSS. Services like KickStarter have become a global phenomenon with the power to let creative individuals take their ideas to new heights. It’s happening here in Japan too, most notably on Campfire, the country’s answer to Kickstarter.


The musical act The j-Pad Girls was formed in July of 2012 as part of a media art project. Each artist performs a Japanese classic hit song, and the group’s third release Kimi wo Nosete was ranked number one on the Amazon download chart, and number seventeen on the iTunes music video chart.

While the singers are certainly easy on the eyes, they also have the savvy to promote themselves on the web.

In their Campfire project supporting their second season, participants and winners from various beauty pageants also joined the group. The biggest factor in the popularity of Japanese supergroup AKB48 is that everyone in Japan could get involved in the building the next big idol. In the same way, by supporting j-Pad Girls through Campfire, people would get invites to the group’s private Facebook page where you can participate in polls to decide the next album cover as well as other activities. Since a Facebook account is required to become a supporter, the group can also use platform to get an accurate idea of its fan base.

The project, which set a funding target of JPY 200,000 (nearly $2,200), reached that goal and completed recruiting of the group’s first members on November 28, 2012. It will be fun to see — and listen — to how The j-Pad Girls do in 2013!

Yahoo Japan Takes 10% Stake of Wedding Site

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Nikkei Business Online is reporting that Yahoo Japan (TYO:4689) has taken more than a 10% stake of wedding-related, buzz marketing site Minnano Wedding. The financial details have not been disclosed. The startup began as a service in February of 2008 under Japan’s social gaming giant DeNA, and it was then spun off in October of 2010. The site has collected much input and feedback from people who have used wedding venues, and also allows for bill-sharing to show how much was actually paid on wedding ceremonies. The website has 1.1 million monthly visitors, and boasts more than 200,000 posts about 5,000 wedding places in Japan. In January, the startup launched a wedding venue portal for ‘shotgun marriage’ couples, in association with Benesse Corporation, a Japanese correspondence education company who also provides preschool and infant learning courses. Similarly, another Japanese internet giant, Cyber Agent, has been running a wedding portal site called Wedding Park since 1999. It has more than 60,000 posts about 4,000 wedding places in Japan.

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Nikkei Business Online is reporting that Yahoo Japan (TYO:4689) has taken more than a 10% stake of wedding-related, buzz marketing site Minnano Wedding. The financial details have not been disclosed.

The startup began as a service in February of 2008 under Japan’s social gaming giant DeNA, and it was then spun off in October of 2010. The site has collected much input and feedback from people who have used wedding venues, and also allows for bill-sharing to show how much was actually paid on wedding ceremonies. The website has 1.1 million monthly visitors, and boasts more than 200,000 posts about 5,000 wedding places in Japan.

In January, the startup launched a wedding venue portal for ‘shotgun marriage’ couples, in association with Benesse Corporation, a Japanese correspondence education company who also provides preschool and infant learning courses.

Similarly, another Japanese internet giant, Cyber Agent, has been running a wedding portal site called Wedding Park since 1999. It has more than 60,000 posts about 4,000 wedding places in Japan.

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With 100 million users, LINE is the Japanese Facebook

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Line, one of the most popular smartphone apps in Japan, recently reached the 100 million user milestone. The free chat application was made by NHN Japan Corporation, and launched back in June of 2011. The app makes use of the user’s phone directory, allowing them to get connected with people they actually know in real life. Sound familiar? Yes, Line is in many ways aspiring to be Japan’s Facebook — the primary difference being that Line is a social service born entirely on mobile. Line is gaining popularity around the Asia region with about half of it’s users coming from outside Japan. Many celebrities in Japan are using the app including current prime minister Abe Shinzo who joined the service in January. The biggest reason behind the app’s success lies in the timing of its release. It came during a time when not-so-tech-savvy mainstream users began switching from feature phones to smartphones. With a completely different and unfamiliar tool, people turned to Line for help. With Line, all you needed to get connected with friends was their phone number. And everyone with a phone has that already. Ubiquity, and beyond! Line was first adopted by younger users but gradually gained…

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Line, one of the most popular smartphone apps in Japan, recently reached the 100 million user milestone. The free chat application was made by NHN Japan Corporation, and launched back in June of 2011. The app makes use of the user’s phone directory, allowing them to get connected with people they actually know in real life. Sound familiar? Yes, Line is in many ways aspiring to be Japan’s Facebook — the primary difference being that Line is a social service born entirely on mobile.

Line is gaining popularity around the Asia region with about half of it’s users coming from outside Japan. Many celebrities in Japan are using the app including current prime minister Abe Shinzo who joined the service in January. The biggest reason behind the app’s success lies in the timing of its release. It came during a time when not-so-tech-savvy mainstream users began switching from feature phones to smartphones. With a completely different and unfamiliar tool, people turned to Line for help. With Line, all you needed to get connected with friends was their phone number. And everyone with a phone has that already.

Ubiquity, and beyond!

Line was first adopted by younger users but gradually gained popularity over mainstream users including seniors. With over 100 million users, it is the new digital marketing platform. To better take advantage of Line, many companies are conducting user surveys. A survey of married couples and their usage of Line was a particularly interesting one. It targeted 800 married men and women of age 20 to 40. 39.5% responded that the app increased communication with their spouse. 29.4% of respondents answered that their spousal relationship has improved since using the app.

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Line also launched Line Tenki, or Line Weather this past week

But since last summer, the chat app has become more of a platform than just smartphone chat application. NHN began providing a service named Line Channel in July of 2012, a year after the app’s initial release. On Line Channel, users are able to enjoy games, fortune-telling, and even discount coupons. One game, Line Pop, has been downloaded over 20 million times worldwide as of January 2013, just two months after it’s release.

But there is a cutthroat war brewing in the chat application market. Line is no doubt the pioneer in Japan, but DeNA’s Comm and Korea’s KakaoTalk have jumped in the ring recently too. At the end of 2012, Comm had been downloaded more than five million times since it’s October launch. Kakao Talk had about 70 million users as of December 2012, with 18 million of those overseas, and about 4 million of those in Japan.

We were in touch with the CEO of Viber this week as well, who pointed out that they are hoping to make a renewed push in Asia where the app has 50 million users in total. Interestingly, six million of those are in Japan.

But still, Line’s dominance is pretty secure at home, with about 41.5 million users in Japan. Stay tuned to see how it fares abroad this year.


This is part of our ‘Japanese internet in-depth’ series (RSS). Stay tuned for more features that aim to explain what makes the internet unique in Japan.

For more information on the growth of Line, please check out our interactive Line Timeline which chronicles its growth from its launch back in 2011 up until the present day.

Tokyo Otaku Mode has 10 million Facebook fans — But now what?

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When I first heard of Japan-based startup Tokyo Otaku Mode it was little more than a Facebook page sharing content about Japanese Otaku subculture. But as far as Facebook pages go, there wasn’t really anything little about it. At that time I think they had about half a million fans, and since then they have gone on to crack through ten million. Yes, you read that correctly. Ten. Million. To put that in perspective, that actually makes them bigger than both Elvis (7M fans) and Jesus (5.1M). In the last year alone, they saw new fans coming on board at an average rate of 600,000 per month. The content on Tokyo Otaku Mode is primarily curated. That doesn’t simply mean curation in the normal sense of tumblr-esque web clippings brought together in recycled stream of web regurgitation. The startup gets in touch with right holders not just to obtain permission to share content, but also to offer its services to help Japanese content creators reach global audiences. According to co-founder Nao Kodaka, many of those rights holders say that the Japanese market is not growing, and now they want to pursue audiences abroad. So far, Tokyo Otaku Mode has established…

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When I first heard of Japan-based startup Tokyo Otaku Mode it was little more than a Facebook page sharing content about Japanese Otaku subculture. But as far as Facebook pages go, there wasn’t really anything little about it. At that time I think they had about half a million fans, and since then they have gone on to crack through ten million.

Yes, you read that correctly. Ten. Million.

To put that in perspective, that actually makes them bigger than both Elvis (7M fans) and Jesus (5.1M). In the last year alone, they saw new fans coming on board at an average rate of 600,000 per month.

The content on Tokyo Otaku Mode is primarily curated. That doesn’t simply mean curation in the normal sense of tumblr-esque web clippings brought together in recycled stream of web regurgitation. The startup gets in touch with right holders not just to obtain permission to share content, but also to offer its services to help Japanese content creators reach global audiences. According to co-founder Nao Kodaka, many of those rights holders say that the Japanese market is not growing, and now they want to pursue audiences abroad. So far, Tokyo Otaku Mode has established healthy relationships with those groups and individuals, and as a result, can publish high quality content regularly.

The thing that most astounds me about Tokyo Otaku Mode is that the company has managed to build such a community around Japanese culture with only a ten man team. I can’t help but contrast with this the Ministry of Economy, Trade and Industry’s own Cool Japan efforts, which is in a way are trying to do the very same thing – but obviously with not as much success.

Community first

Tokyo Otaku Mode began back in 2011. That wasn’t long after the earthquake, and Nao tells me that they wanted to try to do something that could help Japan. Facebook was just catching on in the country at that time [1]. And while there were more than a few fan groups and sites focused on anime, manga, and Japanese culture, Nao says that there weren’t really and Japanese individuals or media reaching out to the world on their own. He succinctly explains:

All we have is our content. Our uniqueness, and our content.

For a young company just starting out, Facebook was certainly a logical place to build up a fan base. It’s free, and there are no server costs.

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Nao describes how his team experimented with different methods of Facebook posting, trying different numbers of photos to see if some worked better than others. He points out that fans eventually began tagging themselves in photos, which meant that their friends were also seeing Otaku Mode content too. In the end, it looks to have resulted in a perfect storm of viral content that still hasn’t let up (see fan growth in the chart on the right).

Tokyo Otaku Mode has previously received backing from a number of investors. I recently got in touch with one of them, Craig Mod, who explained to me what it was about Tokyo Otaku Mode that made him want to get behind them as an angel investor [2]. He describers them as a team of “total hustlers” and sharp marketers, bold enough to turn social media on its head:

[T]he fact that they saw an opportunity to leverage Facebook — and Facebook alone — as a platform to launch a publishing-like company was, to me, a first. Instead of spending tens/hundreds of thousands of dollars building complicated software for their company, they spent five minutes and used Facebook Pages as their home base on the internet. Obvious in hindsight but very avant garde even just a year ago.

Mo’ Money, Mo’ mobile

But you can’t make money directly on a Facebook fan page. So Otaku Mode was still faced with the problem that plagues so many in the content industry. How do you convert eyeballs into dollars? The strategy that the company has taken, and one which mentors have advised, is to drive Facebook traffic to its new website at OtakuMode.com, which just recently emerged from its private beta to become fully open to the public.

Nao explains explains that they hope to drive enough traffic to the site so that they could eventually advertise and convert those eyes into dollars.

The company has also dipped its toes in the mobile space as well, publishing its Otaku Camera application for iOS and Android, which turns your photos into manga style art. It isn’t the most original idea in the world, as Manga Camera did pretty much the exact same thing. But Otaku Camera is, in my opinion, far better executed. So far it has over 500,000 downloads, which is not a bad start. I’m told that in the future the application could sell special frames, in collaboration with certain rights holders.

Momoiro Reku: Hatsune Miku cosplay on Tokyo Otaku Mode
UGC content: Momoiro Reku’s Hatsune Miku cosplay on Tokyo Otaku Mode

The site also now serves as an outlet for content creators as well, with a dedicated UGC section which features some really amazing stuff. There’s also a verification process, by which the best of the best content creators earn a sort of Twitter-style verified badge, provided that they meet a number of stringent criteria. They can upload content on their own, and leverage Otaku Mode’s platform to reach audiences overseas who they may not otherwise be able to reach.

The website also recently added a news section, where articles about the latest happenings in the world of manga and anime are posted. The company also foresees the possibility of branching into e-commerce as a possible monetization method. Nao says, “Picture Esty, but for Otaku.”

This young company will certainly be one to watch in the coming year, just to see if its good fortune can extend beyond its Facebook success. I’m not going to make any predictions, but if I were a betting man, I certainly wouldn’t wager against them.


  1. In fact, Facebook’s role in post-earthquake communication highlighted the social network in the eyes of many in Japan.  ↩

  2. Craig previously wrote his impressions of the company for Contents Magazine in a wonderful article entitled “Our New Shrines“. Like almost everything Craig Mod writes or creates, I can’t recommend it enough.  ↩